Testimonials & Reviews

4.8/5

Integrated Neurology Services

Neurology & Sleep Specialists Located in Alexandria, VA, Old Alexandria, VA, Lorton, VA, & Falls Church, VA

4.8/5 Star Rating
241 total reviews

Integrated Neurology Services always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 241 reviews with an average rating of 4.8 out of 5 stars. Please read what others are saying about Integrated Neurology Services below, and as always, we would love to collect your feedback.

Susan R.
5/5 Star Rating
Submitted 12/06/24
Office staff very pleasant and Dr Kayloe professional and personable, as always!
Ahmad M.
1/5 Star Rating
Submitted 12/05/24
For the 3 weeks , I have been trying to get my refund thu the accounting Department to no avail. Although the Dr. is in my insuarnce In-Network, My cc was charged $775 on condition that Once the insurance settle payment which was on 10/29/2024, the office will credit my cc back. The amount I should payed is $45. Today, I Called the billing Department "spoke to Sara "she was very uncooperative and defensive that she is asking me to go the office and ask for the refund because the post office may take up to 3 weeks! She hanged up the phone. Sara denied I spoke with her Friday 11/29/2024 where she promised she will get in touch with the front office to mail the check that Friday. Today she is claiming it not her responsibility for the refund. My heath insuarnce informed that they have no right to hold patients' funds once paid .In the event I do not receive my refund within 48 hours, i have no choice but dispute the charges with my CC.
Dorothy T.
5/5 Star Rating
Submitted 12/05/24
Very good
Wendy E.
5/5 Star Rating
Submitted 11/21/24
Excellent Thank you
Wendy E.
5/5 Star Rating
Submitted 11/21/24
thank you
Wendy E.
5/5 Star Rating
Submitted 11/21/24
thank you
Edward S.
5/5 Star Rating
Submitted 11/14/24
Dr.Kayloe is a kind, concerned and excellent diagnostician. She has a very good "chair-side" manner.
Mary R.
5/5 Star Rating
Submitted 11/09/24
I have had positive experiences with Dr. Kayloe. She is Efficient, experienced and sensitive to your issues. I would definitely refer her to any of my family members.
Christiane W.
5/5 Star Rating
Submitted 11/08/24
Dr. Kayloe is very professional, friendly and cares about her patients.
Walton C.
5/5 Star Rating
Submitted 11/07/24
excellent
Hector L.
4/5 Star Rating
Submitted 11/07/24
Excelente
Christa L.
5/5 Star Rating
Submitted 10/27/24
I was very impressed by the way this office is working. From the reception through the end of my visit. Everyone seemed to be very knowledgeable about their job.This will be my gotoNeurologist for as long as I live.
Walton C.
5/5 Star Rating
Submitted 10/25/24
Very professional, knowledgeable and helpful. Will look forward to next meeting.
Chunming D.
5/5 Star Rating
Submitted 10/22/24
I had a great experience during my visit, my doctor was very attentive and understand of my medical conditions. I had great service throughout my visit, thank you!
Tiffany B.
1/5 Star Rating
Submitted 10/12/24
If I could give this place zero stars, I most certainly would. This center has not provided my mother or her caretakers a comprehensive approach to her new diagnosis of Dementia. We have no idea what to expect, we have no idea what we are dealing with when it comes to my mother's diagnosis. She was prescribed a medication from Dr Gray, then told my mother directly she doesn't have to take it, and told her this without alerting her caretakers. We had a phone appt on oct 7, at 11:15am, never received a call from the neither dr fishman or gray. Their "about the practice" on their website is a joke. No one has done anything to improve the quality of life for my mother, and "the team" has not developed a custom treatment plan that eases symptoms and promotes general well being. I would strongly caution against taking your loved one to this center.
James S.
5/5 Star Rating
Submitted 10/12/24
She is very personable and thorough. Tests results were explained and all our questions were answered.
Phillip G.
5/5 Star Rating
Submitted 10/11/24
Diana Lam was very thorough and attentive to concerns.
Dominick C.
5/5 Star Rating
Submitted 10/10/24
An outstanding, caring physician that takes the time to know her patients — a refreshing experience.
Thomas G.
5/5 Star Rating
Submitted 10/10/24
Dr. Kayloe did an excellent job of informing me of some bad news. As she stated. “It’s bad news, but not tragic”.
Leonard B.
5/5 Star Rating
Submitted 10/03/24
Great